How do I choose a Shopify agency? This is surely the question you’ve already asked yourself if you’ve been thinking about going through this very popular ecommerce CMS.
If you’re a business already selling online or looking to start your own ecommerce site on Shopify, it’s important to choose a trusted agency to help you succeed. A Shopify ecommerce agency can offer you services like website design, online marketing, and social media management to help you achieve your business goals.
Shopify is the hottest eCommerce CMS right now
But how to choose an agency expert for CMS Shopify solution among the many available on the market?
Here are 10 tips and questions to ask to help you make the right choice among the best Shopify agencies in France.
What experience does this agency have in your field of activity and in particular in the field of e-commerce and Shopify?
Make sure the agency has experience in your industry. For example, if you are a fashion company, choose an agency that has experience with similar companies. They know the unique challenges and opportunities of your industry and can give you expert advice.
What are the customer testimonials on Shopify?
Ask for references and examples of previous projects. Don’t hesitate to ask the agency to show you examples of their work. Check out the websites they’ve designed and ask clients about their experiences working with the agency. This gives you a sense of the quality of their work and their ability to meet their clients’ goals.
Are previous customers happy with Shopify’s agency services?
Check customer reviews and ratings. It’s easy to find online ecommerce agency reviews these days. Check reviews on sites like Google or Facebook to see what people are saying about the agency. This gives you an idea of the agency’s reputation and their ability to keep their clients happy.
Does the Shopify agency have a good reputation online and is it professional?
Make sure the agency has a good reputation online. In addition to customer reviews, check the agency’s reputation on social media and online forums. Observe how they communicate and interact with their audience online. This gives you a sense of their professionalism and dedication to their clients.
Is your future Shopify agency available?
Make sure the agency has the necessary expertise and resources. An ecommerce agency must have the skills and resources to meet your needs. Ask them about their areas of expertise and make sure they have the team and tools to help you achieve your ambitions on Shopify.
Does this agency get people talking and communicate about their expertise?
Check that the agency is up to date with the latest trends and technologies in the field of e-commerce. The best way to do this is to consult the blog and conferences hosted by the agency to see if they are spreading knowledge.
Even with Shopify, knowledge quickly becomes obsolete and training remains a major challenge within digital teams.

The estimate: the best way to formalize the needs and see the scope of the agency to choose!
Essential step in choosing your Shopify agency: request a detailed quote to evaluate the cost and value of their services.
Get a quick quote with no details? A detailed and precise offer that meets your requirements? An off-topic quote? An offer that is completely unsuitable for your project?
Usually, the more information you have given the agency, the more you will receive a customized and accurate quote for your needs.
Attention, an estimate should always be free, but do not ask for graphic creation or free models to get an idea of the agency’s work.
Every job requires expertise and must be paid with high quality.
Can they customize Shopify to fit your needs?
It’s good to choose a powerful and responsive Shopify agency, to ensure that the agency has a personalized approach to each client and is ready to adapt to your unique needs is better!
No secret about this, apart from contacting them and chatting with them to verify this point, it will be difficult to form an opinion. The best thing is to make an appointment and see if they will listen to you or if they are trying to sell you a website at all costs.
What is the service provided by the agency after the delivery of the website?
Building the Shopify site is an important goal, but it’s not the only one! It is also necessary to ensure that the agency will provide you with support and assistance once your ecommerce site is launched.
In fact, there’s no point in migrating to Shopify or building a new merchant website if you don’t have the training and documentation needed to run it correctly.
The feeling!
And yes, after all, working with a Shopify agency is also a human story, so choosing an agency to work with is important.
The success of an e-commerce project, but this must apply to any project, remains a human adventure that will require a lot of understanding and communication.
When everything goes well from the start, it’s always about winning to ensure a good start.
Be careful, the feeling must be a plus and not a goal! Many Shopify agencies are very friendly at the beginning of the project, but it is necessary to validate the other points: expertise, skills, reliability, seriousness to have a complete and efficient Shopify agency!
Do you have a Shopify agency that you can recommend?
I’m not necessarily being objective because I founded a Shopify agency called Agence Pikka, based in Paris and Bordeaux:
- Pikka Paris address: 103 Boulevard de Charonne, 75011 Paris / 01 84 25 92 21
- Address of Pikka in Bordeaux: 115 Rue Belleville, 33000 Bordeaux / 01 84 25 92 21
You can contact the Shopify Pikka agency to build ecommerce sites, redesign sites, or migrate to Shopify. Pikka Agency’s goal is to create the best ecommerce websites on Shopify and make it your best ally for your growth.